• Full payment is required before work begins.

• By submitting photos, text, and music suggestions, you confirm you have permission to use them.

• Films are created using the best possible enhancement based on the quality of materials provided. Results may vary.

• One round of minor revisions is included.

• Standard delivery is 3–7 working days from receipt of payment and materials.

• Due to the personalised nature of this service, refunds are not available once production has started.

• Final films are delivered as an MP4 video via a private email download link.

• All information and images are kept private and used only for creating your film.

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For any questions, contact

createlifestoryfilms@gmail.com