Question 1

How many photos can I upload?

Accepted Answer

We recommend 20–50 photos for the best results. This allows us to tell a meaningful story without rushing through moments. If you have more or fewer images, that’s absolutely fine, we’ll shape the film around what you provide.

Question 2

Can I use old or scanned photos?

Accepted Answer

Yes. Old, faded, black-and-white, and scanned photos are all welcome.
 We carefully restore and enhance each image before creating the film, including colourising black-and-white photographs where appropriate.

Question 3

What details do I need to supply?

Accepted Answer

Along with the photos, we’ll ask for:
 • The name of the person
 • Dates (if you’d like them included)
 • Any music or song suggestions
 • A few key notes or memories you’d like reflected in the film
This helps us create something personal and respectful.

Question 4

When will I receive the video?

Accepted Answer

You’ll receive the finished film within 5 to 10 days of us receiving the photos and details.

Question 5

What format will I receive the video in?

Accepted Answer

You’ll receive the film as a high-quality MP4 video, suitable for:
 • Funeral services and wakes
 • TVs and projectors
 • Sharing with family and friends
 • Keeping as a lasting digital keepsake

How it Works?

Common Questions